Our story began with a simple idea: our loved ones should be able to get high-quality care regardless of their income and status.
What this means is easy, convenient, around-the-clock access to capable, vetted nurses and caregivers. Additionally, it means reliable, professional support in provider selection, recruitment, and placement. We wanted to make this solution accessible and easy to use for everyone, in order to make life a little easier in tough situations.
This idea became a reality in 2016. This is how we became TrueCare24.
We started as a startup, backed by one of the largest and most respected venture capital funds, 500 Startups.
Based on the results of our hard work and dedication, we are proud to have received an A+ rating from one of the most prestigious non-profit organizations - Better Business Bureau (https://www.bbb.org/).
While our roots are in the San Francisco Bay Area, we are a nationwide company, providing care in all 50 states.
Our case managers throughout the United States assist businesses or individual families in local communities with finding affordable, qualified, and reliable nurses and caregivers
Each business client or family is assigned a knowledgeable, empathetic case manager who can discuss appropriate care options best suited for each client's needs, schedule, and budget.
Our advanced artificial intelligence (AI) platform, developed by a team of experienced programmers, helps customers to find the best solution for their specific needs quickly and efficiently.
Born from our founders’ vision just a few years ago, TrueCare24 has become a trusted partner who helps thousands of people and companies in the United States obtain high quality care services on demand. We could not have done this without the help of our growing, talented, multinational team.
We provide care to those who need it AND We help those who provide care, provide it.
We are guided by three core values in everything we do:
Accessibility. We make care services more affordable. We also make them available from anywhere in the world and throughout the country. We make these services available to anyone regardless of age or physical condition.
Reliability. Our clients can rest easy, knowing they are matched with a reliable, experienced, vetted provider. TrueCare24 takes care of all legal aspects of the transaction (taxes, labor laws, documentation, and much more).
Respect. We understand our customers’ needs and we treat them with respect. We have a deep appreciation for the work our providers do, so we help them enhance their skills and advance their careers.
